FAQ

Q: Why am i not getting your emails?

A: Check your spam folder. Or if you are not using a secure email provider, you will not receive our emails. Please use a different email provider when submitting an order, such as tutanota.

 

Q: Are you U.S. domestic?

A: Yes

 

Q: Why am I sending money to different countries is you’re dom?

A: All orders ship domestic, regardless of where your payment goes

 

Q: Do you ship international

A: NO

 

Q:  Will I recieve a tracking number?

A:  No, we do not provide tracking numbers. Although ALL orders are tracked in the case of shipping errors.

 

Q: Do you guarantee delivery?

A: Yes, if the order does not show “delivered” we will re ship at no cost.

 

Q: How do i check the status of my order?

A: The status of your order will be updated throughout the ordering process, and can be viewed in your customer account.

 

Q: How do i know my order has shipped?

A: When your order status has been changed to completed.

 

Q:  Is a signature required upon delivery?

A: No,  unless you are ordering HGH.

 

Q: How long does it take to recieve my order?

A: You will recieve your order within 3-7 business days, AFTER  the status of your order has been changed to completed.

 

Q: What type of payments do you take?

A: We currently accept Bitcoin,  Litecoin, Western Union.

and Money Gram.

 

Q: Why do i have to sign for HGH?

A: Because HGH is NOT  shipped domesticly

 

Q: Why doesnt the btc coupon code does not work for hgh?

A: Because the btc discount does not apply for hgh orders.

 

Q: Do you accept any other payment options for hgh besides btc?

A: No

 

Q: It’s been 7 business days and 1 minute and i have not received my order?

A: This is a general guidelin for delivery times, if you have not received your order in 2 weeks from making payment. Please send a message to our Contact page and we will gladly help.