Q: How do i create an acccount?
A: You may created an account during the checkout process of your first order.
Q: Why am i not getting your emails?
A: Check your spam folder. Or if you are not using a secure email provider, you will not receive our emails. Please use a different email provider when submitting an order, such as tutanota.
Q: Are you U.S. domestic?
A: Yes
Q: Why am I sending money to different countries is you’re dom?
A: All orders ship domestic, regardless of where your payment goes
Q: Do you ship international
A: NO
Q: Will I recieve a tracking number?
A: No, we do not provide tracking numbers. Although ALL orders are tracked in the case of shipping errors.
Q: Do you guarantee delivery?
A: Yes, if the order does not show “delivered” we will re ship at no cost.
Q: How do i check the status of my order?
A: The status of your order will be updated throughout the ordering process, and can be viewed in your customer account.
Q: How do i know my order has shipped?
A: When your order status has been changed to completed.
Q: Is a signature required upon delivery?
A: No
Q: How long does it take to recieve my order?
A: You will recieve your order within 3-7 business days, AFTER the status of your order has been changed to completed.
Q: What type of payments do you take?
A: We currently accept Bitcoin, Western Union, Money Gram and Xoom
Q: How long does it take for my payment to process?
A: Western Union, and Money Gram payments may take up to 2-5 business days to process. BTC is immidiate.
Q: It’s been 7 business days and 1 minute and i have not received my order?
A: This is a general guidelin for delivery times, if you have not received your order in 2 weeks from making payment. Please send a message to our Contact page and we will gladly help.
